ECLIPSE EYELET/PENCIL PLEAT READY BLACKOUT READY MADE CURTAINS

Terms and Conditions

Introduction

Welcome to Curtains and Blinds 2 Go, your number one source for high-quality curtains and blinds. These terms and conditions outline the rules and regulations for the use of Curtains and Blinds 2 Go website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Curtains and Blinds 2 Go website. if you do not agree to all of the terms and conditions stated on this page.

User Account

• Registration: To access certain features of the site, you may need to create an account. You must provide accurate and complete information and keep your account information updated.
• Responsibility: You are responsible for safeguarding your account and any activities under your account. Notify us immediately of any unauthorized use.

Products and Orders

• Product Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that the descriptions are complete, current, or error-free.
• Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, you will receive a full refund.
• Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue products without notice at any time.

Payment

• Methods: We accept various payment methods including credit/debit cards and online payment services. All payments must be made in full before dispatch.
• Security: We use secure payment gateways to protect your financial information. However, we are not responsible for any breach of security unless it is due to our gross negligence.

Shipping

• Delivery Time: Estimated delivery times are provided at checkout. Actual delivery times may vary.
• Shipping Costs: Shipping costs will be calculated at checkout based on your location and the size/weight of your order.
• International Shipping: Duties and taxes for international orders are the responsibility of the customer.

Intellectual Property

• Ownership: All content on this website, including text, graphics, logos, and images, is the property of Curtains and Blinds 2 Go website.] or its content suppliers.
• Use: You may not use, reproduce, or distribute any content from this site without our prior written permission.

Limitation of Liability

• Exclusion: We are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or products.
• Maximum Liability: Our maximum liability to you for any claim arising from a purchase is limited to the purchase price of the product in question.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Returns Policy

Returns and Exchanges

• Eligibility: Items must be in original condition, unused, and in their original packaging to be eligible for a return or exchange.
• Time Frame: You have 30 days from the date of delivery to return or exchange an item.
• Process: To initiate a return or exchange, contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions.

Non-Returnable Items

• Custom Orders: Custom-made items, including made-to-measure curtains and blinds, are not eligible for return unless they are defective or damaged upon receipt.
• Sale Items: Items purchased on sale or with a discount cannot be returned or exchanged.

Refunds

• Inspection: Once we receive your return, we will inspect it and notify you of the status of your refund.
• Processing: If your return is approved, we will process the refund to your original payment method within 7-10 business days.
• Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

• Reporting: If you receive a damaged or defective item, contact us within 7 days of delivery with photos of the damage or defect.
• Resolution: We will work with you to arrange a replacement or refund for the damaged or defective items.
• Measurements:  Many of the goods we sell are made according to your sizes. It is your responsibility to take the correct measurements of your window, curtain pole or track.  You must check the product details and measurements of the goods before placing your order online or by phone and are responsible for checking the order via the email confirmation. We cannot accept returns or refund the money if you have given us incorrect measurements as we will not be able to resell the goods as they are made to measure.

• Made to measure products:  Made to measure products are custom made to your precise requirements. Once made our products are suitable only to you and therefore cannot be cancelled or returned. Because of this it is extremely important that you are sure about the product that you want and also the size you require. We advise that you take advantage of our free sample service before placing an order, Curtains and Blinds 2 Go cannot be held responsible if you dislike the colour or the general quality of the product. We strongly recommend that you double check your order to ensure that the products ordered and measurements taken are correct. This does not affect your statutory rights.

 

Contact Information

For any questions or concerns about our terms, conditions, and returns policy, please contact us at:

• Email: curtainsandblinds2go@gmail.com
• Phone: [Your Phone Number]

This policy ensures clarity and protection for both your business and your customers, fostering trust and transparency.